{"id":37089,"date":"2023-08-03T19:32:16","date_gmt":"2023-08-03T10:32:16","guid":{"rendered":"https:\/\/www.kaonavi.jp\/dictionary\/?p=37089"},"modified":"2024-01-18T10:26:31","modified_gmt":"2024-01-18T01:26:31","slug":"jintekishihonkeiei-kpi","status":"publish","type":"post","link":"https:\/\/www.kaonavi.jp\/dictionary\/jintekishihonkeiei-kpi\/","title":{"rendered":"\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u91cd\u8981\u306aKPI\u3068\u306f\uff1f\u3010\u5177\u4f53\u4f8b\u30fb\u8a2d\u5b9a\u30fb\u6d3b\u7528\u65b9\u6cd5\u3011"},"content":{"rendered":"<p>\u4eba\u6750\u3092\u300c\u30b3\u30b9\u30c8\u300d\u3067\u306f\u306a\u304f\u300c\u8cc7\u672c\u300d\u3068\u307f\u306a\u3059\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306f\u3001\u8fd1\u5e74\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u308b\u4eba\u4e8b\u30c8\u30ec\u30f3\u30c9\u306e\u3072\u3068\u3064\u3002\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u53d6\u308a\u7d44\u3080\u4e0a\u3067\u3001KPI\u306f\u975e\u5e38\u306b\u91cd\u8981\u306a\u5f79\u5272\u3092\u6301\u3061\u307e\u3059\u3002<\/p>\n<p>\u4eca\u56de\u306f\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u91cd\u8981\u306aKPI\u306b\u3064\u3044\u3066\u3001\u5177\u4f53\u4f8b\u3084\u8a2d\u5b9a\u306e\u30dd\u30a4\u30f3\u30c8\u3001\u6d3b\u7528\u65b9\u6cd5\u306a\u3069\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n<p><a href=\"https:\/\/www.kaonavi.jp\/lp\/jintekishihon_datanavi\/?utm_source=glossary&amp;utm_medium=jyunkou&amp;utm_campaign=glossary_jyunkou_all_240118_banner_data-navi_jintekishihon_muryo_&amp;link=jintekishihonkeiei-kpi\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-39872\" src=\"https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2024\/01\/datanavi-article-banner-1024x177.jpg\" alt=\"\" width=\"880\" height=\"152\" srcset=\"https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2024\/01\/datanavi-article-banner-1024x177.jpg 1024w, https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2024\/01\/datanavi-article-banner-300x52.jpg 300w, https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2024\/01\/datanavi-article-banner-768x132.jpg 768w, https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2024\/01\/datanavi-article-banner-1536x265.jpg 1536w, https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2024\/01\/datanavi-article-banner-940x162.jpg 940w, https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2024\/01\/datanavi-article-banner.jpg 1600w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/a><\/p>\n<h2>\uff11\uff0e\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u91cd\u8981\u306aKPI\u3068\u306f\uff1f<\/h2>\n<p><span class=\"keiko_yellow\"><strong>KPI\u3068\u306f\u3001\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u9054\u6210\u5ea6\u5408\u3044\u3092\u8a08\u6e2c\u30fb\u76e3\u8996\u3059\u308b\u91cd\u8981\u306a\u6307\u6a19\u306e\u3053\u3068\u3002<\/strong><\/span>\u300cKey Performance Indicator\u300d\u306e\u7565\u3067\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d\u3092\u6307\u3057\u307e\u3059\u3002\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3092\u5b9f\u884c\u3059\u308b\u306b\u306f\u3001KPI\u8a2d\u5b9a\u30fb\u9054\u6210\u3092\u542b\u3080\u6b21\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u91cd\u8981\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u7d4c\u55b6\u6226\u7565\u3068\u4eba\u6750\u6226\u7565\u306e\u7d10\u3065\u3051<\/li>\n<li>\u5b9f\u884c\u3059\u308b\u4eba\u4e8b\u65bd\u7b56\u306e\u691c\u8a0e\u3068KPI\u306e\u8a2d\u5b9a<\/li>\n<li>KPI\u9054\u6210\u306b\u5411\u3051\u305f\u4eba\u4e8b\u65bd\u7b56\u306e\u5b9f\u884c<\/li>\n<li>\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u30fb\u6539\u5584<\/li>\n<\/ul>\n<p>\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3092\u9032\u3081\u308b\u969b\u306bKPI\u3092\u8a2d\u5b9a\u3057\u306a\u3044\u3068\u3001\u65b9\u5411\u6027\u304c\u5b9a\u307e\u308a\u307e\u305b\u3093\u3002KPI\u3067\u76ee\u6307\u3059\u3079\u304d\u5834\u6240\u3092\u660e\u78ba\u5316\u30fb\u6570\u5024\u5316\u3057\u3001\u4eba\u4e8b\u65bd\u7b56\u306ePDCA\u3092\u56de\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\t    \t    <a class=\"c_linkto longc_linkto\" href=\"https:\/\/www.kaonavi.jp\/dictionary\/kpi\/\">\n\t            <span class=\"longc_img\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"300\" src=\"https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2018\/04\/kpi_eyecatch-520x300.png\" class=\"attachment-thumb-520 size-thumb-520 wp-post-image\" alt=\"\" \/><\/span>\n\t            <p class=\"longc_content c_linkto_text\"><time class=\"longc_time dfont\" style=\"font-size: 12px;display: block; color:#b5b5b5;\"><i class=\"fas fa-clock\"><\/i> 2024.08.17<\/time><span class=\"longc_title\">KPI\u3068\u306f\uff1f \u610f\u5473\u3084\u6307\u6a19\u306e\u5177\u4f53\u4f8b\u3001\u8a2d\u5b9a\u65b9\u6cd5\u3001KGI\u3068\u306e\u9055\u3044\u3092\u7c21\u5358\u306b<\/span><br><span class=\"longc_excerpt\">\u4eba\u4e8b\u696d\u52d9\u306eKPI\u7ba1\u7406\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3044\u307e\u305b\u3093\u304b\uff1f\n\u30ab\u30aa\u30ca\u30d3\u304c\u53b3\u9078\u3057\u305f\u300c\u4eba\u4e8b\u8a55\u4fa1\u30d7\u30ed\u30f3\u30d7\u30c8\u300d\u3067\u3001\u6642\u9593\u304c\u639b\u304b\u3063\u3066\u3044\u305f\u76ee\u6a19\u8a2d\u5b9a\u696d\u52d9\u3092\u52b9\u7387\u7684\u306b\u904b\u7528\u3067\u304d\u307e\u3059\uff01\n\u21d2 \u3010\u30b3\u30d4\u30da\u3067\u4f7f\u3048\u308b\u3011\u30d7\u30ed\u30f3\u30d7\u30c8\u4ed8\u304d\u300c\u751f\u6210AI\u4ed5\u4e8b...<\/span><\/p><\/a>\n<h3>\u305d\u3082\u305d\u3082\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3068\u306f\uff1f<\/h3>\n<p><strong>\u4eba\u6750\u3092\u300c\u30b3\u30b9\u30c8\u300d\u3067\u306f\u306a\u304f\u300c\u8cc7\u672c\u300d\u3068\u3068\u3089\u3048\u3066\u7d4c\u55b6\u3092\u9032\u3081\u3066\u3044\u304f\u8003\u3048\u65b9<\/strong>\u3067\u3059\u3002\u7d4c\u6e08\u7523\u696d\u7701\u3067\u306f\u4eba\u6750\u3092\u300c\u8cc7\u672c\u300d\u3068\u3057\u3066\u3068\u3089\u3048\u3001\u305d\u306e\u4fa1\u5024\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u3053\u3068\u3067\u3001\u4e2d\u9577\u671f\u7684\u306a\u4f01\u696d\u4fa1\u5024\u5411\u4e0a\u306b\u3064\u306a\u3052\u308b\u7d4c\u55b6\u306e\u3042\u308a\u65b9\u3001\u3068\u5b9a\u7fa9\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u65b0\u305f\u306a\u4fa1\u5024\u3092\u751f\u307f\u51fa\u3059\u306e\u306f\u4eba\u6750\u3067\u3042\u308a\u3001\u305d\u306e\u7d50\u679c\u6301\u7d9a\u7684\u306a\u4f01\u696d\u4fa1\u5024\u306e\u5411\u4e0a\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u4eba\u6750\u3092\u6295\u8cc7\u5bfe\u8c61\u3068\u3057\u3066\u6349\u3048\u3001\u4eba\u6750\u306e\u4fa1\u5024\u3092\u5f15\u304d\u51fa\u3059\u305f\u3081\u306b\u6226\u7565\u7684\u306b\u6295\u8cc7\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u3059\u3002<\/p>\n<p>\u4eba\u7684\u8cc7\u672c\u306e\u60c5\u5831\u958b\u793a\u304c\u7fa9\u52d9\u5316\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u3001\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306b\u3068\u3063\u3066\u3082\u4eba\u7684\u8cc7\u672c\u304c\u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304b\u3089\u3082\u4f01\u696d\u306f\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u884c\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\t    \t    <a class=\"c_linkto longc_linkto\" href=\"https:\/\/www.kaonavi.jp\/dictionary\/jintekishihon-keiei\/\">\n\t            <span class=\"longc_img\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"300\" src=\"https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2022\/03\/jintekishihon-keiei-eyecatch-520x300.jpg\" class=\"attachment-thumb-520 size-thumb-520 wp-post-image\" alt=\"\" \/><\/span>\n\t            <p class=\"longc_content c_linkto_text\"><time class=\"longc_time dfont\" style=\"font-size: 12px;display: block; color:#b5b5b5;\"><i class=\"fas fa-clock\"><\/i> 2023.08.04<\/time><span class=\"longc_title\">\u4eba\u7684\u8cc7\u672c\u3068\u306f\uff1f \u7d4c\u55b6\u3084\u60c5\u5831\u958b\u793a\u9805\u76ee\u3001\u5177\u4f53\u7684\u306a\u53d6\u308a\u7d44\u307f\u65b9\u3092\u7d39\u4ecb<\/span><br><span class=\"longc_excerpt\">\u300c\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u300d\u3068\u3044\u3046\u8a00\u8449\u3092\u8033\u306b\u3059\u308b\u6a5f\u4f1a\u304c\u5897\u3048\u3066\u304d\u307e\u3057\u305f\u3002\u7279\u306b\u30012023\u5e74\u304b\u3089\u306f\u6709\u4fa1\u8a3c\u5238\u5831\u544a\u66f8\u3067\u306e\u958b\u793a\u304c\u7fa9\u52d9\u5316\u3055\u308c\u3001\u591a\u304f\u306e\u5927\u4f01\u696d\u304c\u5bfe\u5fdc\u306b\u8ffd\u308f\u308c\u3066\u3044\u307e\u3059\u3002\n\u4e00\u65b9\u3067\u300c\u81ea\u793e\u306e\u958b\u793a\u6e96\u5099\u304c\u9032\u3093\u3067\u3044\u306a\u3044\u300d\u300c\u4f55\u304b\u3089...<\/span><\/p><\/a>\n<h2>\uff12\uff0e\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u3082\u6ce8\u76ee\u5ea6\u306e\u9ad8\u3044KPI<\/h2>\n<p>\u6b21\u306e\u3075\u305f\u3064\u306f\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u3082\u6ce8\u76ee\u5ea6\u306e\u9ad8\u3044KPI\u3067\u3059\u3002<\/p>\n<ol>\n<li>\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/li>\n<li>\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u30fb\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3<\/li>\n<\/ol>\n<h3>\u2460\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/h3>\n<p><strong>\u5f93\u696d\u54e1\u304c\u81ea\u793e\u306b\u5bfe\u3057\u3066\u8ca2\u732e\u3057\u305f\u3044\u3068\u3044\u3046\u6c17\u6301\u3061\u3084\u611b\u7740\u3092\u793a\u3059\u6307\u6a19\u3067\u3042\u308a\u3001\u4f01\u696d\u3068\u5f93\u696d\u54e1\u306e\u7d50\u3073\u3064\u304d\u306e\u5f37\u3055\u3092\u8868\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u304c\u9ad8\u3044\u3068\u4e3b\u4f53\u7684\u30fb\u7a4d\u6975\u7684\u306b\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3081\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u7d44\u7e54\u5168\u4f53\u306e\u58eb\u6c17\u3084\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u3001\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u304c\u751f\u307e\u308c\u3084\u3059\u304f\u306a\u308b\u3053\u3068\u3067\u4f01\u696d\u5229\u76ca\u30fb\u4fa1\u5024\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\t    \t    <a class=\"c_linkto longc_linkto\" href=\"https:\/\/www.kaonavi.jp\/dictionary\/engagement\/\">\n\t            <span class=\"longc_img\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"300\" src=\"https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2019\/01\/engagement_eye-520x300.png\" class=\"attachment-thumb-520 size-thumb-520 wp-post-image\" alt=\"\" \/><\/span>\n\t            <p class=\"longc_content c_linkto_text\"><time class=\"longc_time dfont\" style=\"font-size: 12px;display: block; color:#b5b5b5;\"><i class=\"fas fa-clock\"><\/i> 2022.08.12<\/time><span class=\"longc_title\">\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u306f\uff1f\u3010\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u5b9a\u7fa9\u30fb\u610f\u5473\u3092\u89e3\u8aac\u3011\u9ad8\u3081\u65b9\u30fb\u6e2c\u5b9a\u65b9\u6cd5\u3092\u89e3\u8aac<\/span><br><span class=\"longc_excerpt\">\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u898b\u3048\u308b\u5316\u3057\u3066\u3001\u96e2\u8077\u9632\u6b62\uff06\u751f\u7523\u6027\u30a2\u30c3\u30d7\u306b\uff01\n\u30ab\u30aa\u30ca\u30d3\u306a\u3089\u3001\u6642\u9593\u304c\u304b\u304b\u308b\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u8abf\u67fb\u30fb\u5206\u6790\u3092\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002\n\u21d2 \u3010\u516c\u5f0f\u3011https:\/\/www.kaonavi.jp \u306b\u30a2...<\/span><\/p><\/a>\n<h3>\u2461\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u30fb\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3<\/h3>\n<p><strong>\u74b0\u5883\u3084\u7d4c\u9a13\u306b\u3088\u308b\u8003\u3048\u65b9\u306e\u591a\u69d8\u6027\u3092\u8a8d\u3081\u308b\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u306e\u4e00\u7a2e<\/strong>\u3067\u3059\u3002\u306a\u304a\u3001\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u3068\u306f\u300c\u8a8d\u77e5\u300d\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n<p>\u4e00\u822c\u7684\u306b\u3044\u308f\u308c\u308b\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u306f\u4eba\u7a2e\u3084\u6027\u5225\u3001\u969c\u304c\u3044\u306e\u6709\u7121\u3068\u3044\u3063\u305f\u4eba\u5c5e\u6027\u306e\u3082\u306e\u3067\u3059\u3002\u3057\u304b\u3057\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u306f\u3001\u5916\u898b\u304b\u3089\u306f\u308f\u304b\u3089\u306a\u3044\u5185\u9762\u7684\u306a\u9055\u3044\u30fb\u591a\u69d8\u6027\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u8a8d\u77e5\u306e\u591a\u69d8\u6027\u3092\u8a8d\u3081\u308b\u3068\u3001\u65b0\u305f\u306a\u30a2\u30a4\u30c7\u30a2\u306e\u5275\u51fa\u3084\u30ea\u30fc\u30c0\u30fc\u80b2\u6210\u306b\u5f79\u7acb\u3061\u3001\u7d44\u7e54\u529b\u306e\u5f37\u5316\u306b\u3082\u3064\u306a\u304c\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\t    \t    <a class=\"c_linkto longc_linkto\" href=\"https:\/\/www.kaonavi.jp\/dictionary\/diversity\/\">\n\t            <span class=\"longc_img\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"300\" src=\"https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2019\/06\/diversity_eyecatch2-520x300.jpg\" class=\"attachment-thumb-520 size-thumb-520 wp-post-image\" alt=\"\" \/><\/span>\n\t            <p class=\"longc_content c_linkto_text\"><time class=\"longc_time dfont\" style=\"font-size: 12px;display: block; color:#b5b5b5;\"><i class=\"fas fa-clock\"><\/i> 2023.06.14<\/time><span class=\"longc_title\">\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u3068\u306f\uff1f\u3010\u610f\u5473\u3092\u7c21\u5358\u306b\u3011&\u30a4\u30f3\u30af\u30eb\u30fc\u30b8\u30e7\u30f3<\/span><br><span class=\"longc_excerpt\">\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u3092\u53d6\u308a\u5165\u308c\u308b\u306a\u3089\n\u7d44\u7e54\u306e\u4eba\u6750\u3092\u4fef\u77b0\u3057\u3066\u78ba\u8a8d\u30fb\u7ba1\u7406\u3067\u304d\u308b\u300c\u30ab\u30aa\u30ca\u30d3\u300d\n\u21d2\u300c\u30ab\u30aa\u30ca\u30d3\u300d\u306e\u8cc7\u6599\u3092\u898b\u3066\u307f\u308b\n\u6700\u8fd1\u3001\u3055\u307e\u3056\u307e\u306a\u5206\u91ce\u3067\u300c\u591a\u69d8\u6027\u300d\u3092\u610f\u5473\u3059\u308b\u300c\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u300d\u3068\u3044\u3046\u8a00\u8449\u3092\u3088\u304f\u8033\u306b\u3059\u308b\u3088...<\/span><\/p><\/a>\n<h2>\uff13\uff0e\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u4f7f\u7528\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/h2>\n<p>KPI\u306f\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u884c\u306e\u307b\u304b\u3001\u4eba\u7684\u8cc7\u672c\u306e\u60c5\u5831\u958b\u793a\u306b\u3082\u5f79\u7acb\u3061\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3092\u9032\u3081\u3066\u3044\u304f\u306b\u3042\u305f\u3063\u3066\u3001\u4eba\u7684\u8cc7\u672c\u306e\u60c5\u5831\u958b\u793a\u3067\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u9805\u76ee\u306b\u5408\u308f\u305b\u3066KPI\u3092\u8a2d\u5b9a\u3059\u308b\u306e\u3082\u3072\u3068\u3064\u3067\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u8a2d\u5b9a\u3059\u308bKPI\u306f\u81ea\u793e\u306e\u7d4c\u55b6\u6226\u7565\u306b\u6cbf\u3063\u3066\u3044\u308b\u3053\u3068\u304c\u524d\u63d0\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u975e\u8ca1\u52d9\u60c5\u5831\u53ef\u8996\u5316\u7814\u7a76\u4f1a\u304c\u767a\u8868\u3057\u305f\u300c\u4eba\u7684\u8cc7\u672c\u53ef\u8996\u5316\u6307\u91dd\uff08\u6848\uff09\u300d\u3067\u660e\u793a\u3055\u308c\u3066\u3044\u308b\u958b\u793a\u9805\u76ee\u3092\u30d9\u30fc\u30b9\u306b\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3067\u4f7f\u7528\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b\u3092\u307f\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u4eba\u6750\u80b2\u6210\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/li>\n<li>\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/li>\n<li>\u6d41\u52d5\u6027\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/li>\n<li>\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/li>\n<li>\u5065\u5eb7\u30fb\u5b89\u5168\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/li>\n<\/ol>\n<h3>\u2460\u4eba\u6750\u80b2\u6210\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/h3>\n<ul>\n<li>\u7814\u4fee\u6642\u9593<\/li>\n<li>\u7814\u4fee\u8cbb\u7528<\/li>\n<li>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u30ad\u30e3\u30ea\u30a2\u958b\u767a\u306b\u3064\u3044\u3066\u5b9a\u671f\u7684\u306b\u30ec\u30d3\u30e5\u30fc\u3092\u53d7\u3051\u3066\u3044\u308b\u5f93\u696d\u54e1\u306e\u5272\u5408<\/li>\n<li>\u7814\u4fee\u53c2\u52a0\u7387<\/li>\n<li>\u8907\u6570\u5206\u91ce\u306e\u7814\u4fee\u53d7\u8b1b\u7387<\/li>\n<li>\u7814\u4fee\u3068\u4eba\u6750\u958b\u767a\u306e\u52b9\u679c<\/li>\n<li>\u4eba\u6750\u78ba\u4fdd\u30fb\u5b9a\u7740\u306e\u53d6\u7d44\u306e\u8aac\u660e<\/li>\n<li>\u30b9\u30ad\u30eb\u5411\u4e0a\u7b49\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u7a2e\u985e\u30fb\u5bfe\u8c61\u7b49<\/li>\n<\/ul>\n<p>\u4e0a\u8a18\u306e\u307b\u304b\u3001\u30ea\u30fc\u30c0\u30b7\u30c3\u30d7\u3084\u5f8c\u7d99\u8005\u80b2\u6210\u3082\u91cd\u8981\u306aKPI\u306e\u3072\u3068\u3064\u3002\u4eba\u6750\u80b2\u6210\u306b\u95a2\u9023\u3059\u308bKPI\u306f\u3001\u7d4c\u55b6\u6226\u7565\u3084\u7d4c\u55b6\u8ab2\u984c\u3068\u306e\u6574\u5408\u6027\u3092\u307f\u3066\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u2461\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/h3>\n<p>\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308bKPI\u3067\u306f\u3001\u4e3b\u306b\u4e0b\u8a18\u306e\u3088\u3046\u306a\u6570\u5024\u3092\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30b5\u30fc\u30d9\u30a4\u304b\u3089\u8abf\u67fb\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u7dcf\u5408\u6e80\u8db3\u5ea6\uff1a\u81ea\u793e\u306b\u5bfe\u3059\u308b\u7dcf\u5408\u7684\u306a\u6e80\u8db3\u5ea6<\/li>\n<li>\u7d99\u7d9a\u52e4\u52d9\u610f\u5411\uff1a\u4eca\u5f8c\u3082\u50cd\u304d\u7d9a\u3051\u305f\u3044\u3068\u601d\u3046\u5ea6\u5408\u3044<\/li>\n<li>eNPS\uff1a\u77e5\u4eba\u3084\u53cb\u4eba\u306b\u81ea\u793e\u3092\u7d39\u4ecb\u3057\u305f\u3044\u3068\u601d\u3046\u5ea6\u5408\u3044<\/li>\n<\/ul>\n<p>\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u306f\u3001\u5f93\u696d\u54e1\u304c\u4f01\u696d\u306b\u5bfe\u3057\u3066\u6301\u3064\u611b\u7740\u3084\u6e80\u8db3\u5ea6\u306e\u9ad8\u3055\u3092\u8868\u3059\u6307\u6a19\u3067\u3059\u3002\u6e80\u8db3\u5ea6\u3084\u50cd\u304d\u7d9a\u3051\u305f\u3044\u610f\u6b32\u306a\u3069\u591a\u89d2\u7684\u306a\u9762\u304b\u3089\u3001\u4f01\u696d\u306b\u5bfe\u3059\u308b\u60f3\u3044\u3092\u5f15\u304d\u51fa\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u2462\u6d41\u52d5\u6027\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/h3>\n<ul>\n<li>\u96e2\u8077\u7387<\/li>\n<li>\u5b9a\u7740\u7387<\/li>\n<li>\u65b0\u898f\u96c7\u7528\u306e\u7dcf\u6570\u30fb\u6bd4\u7387<\/li>\n<li>\u96e2\u8077\u306e\u7dcf\u6570<\/li>\n<li>\u63a1\u7528\u30fb\u96e2\u8077\u30b3\u30b9\u30c8<\/li>\n<li>\u5f8c\u7d99\u8005\u6709\u52b9\u7387<\/li>\n<li>\u5f8c\u7d99\u8005\u30ab\u30d0\u30fc\u7387<\/li>\n<li>\u5f93\u696d\u54e1\u4e00\u4eba\u3042\u305f\u308a\u306e\u8cea<\/li>\n<\/ul>\n<p>\u96e2\u8077\u7387\u3084\u5b9a\u7740\u7387\u306f\u3001\u4f01\u696d\u306e\u6301\u7d9a\u7684\u306a\u6210\u9577\u306b\u3064\u306a\u304c\u308b\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u304c\u5b9f\u884c\u3067\u304d\u3066\u3044\u308b\u304b\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3059\u3002\u81ea\u793e\u306e\u62b1\u3048\u308b\u8ab2\u984c\u3084\u7d4c\u55b6\u6226\u7565\u3082\u3075\u307e\u3048\u3066\u3001\u6d41\u52d5\u6027\u306b\u95a2\u3059\u308b\u9069\u5207\u306a\u6307\u6a19\u3092\u8a2d\u5b9a\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3>\u2463\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/h3>\n<ul>\n<li>\u5c5e\u6027\u5225\u306e\u793e\u54e1\u30fb\u7d4c\u55b6\u5c64\u306e\u6bd4\u7387<\/li>\n<li>\u7537\u5973\u9593\u306e\u7d66\u4e0e\u306e\u5dee<\/li>\n<li>\u6b63\u793e\u54e1\u30fb\u975e\u6b63\u898f\u793e\u54e1\u7b49\u306e\u798f\u5229\u539a\u751f\u306e\u5dee<\/li>\n<li>\u80b2\u5150\u4f11\u6687\u7b49\u306e\u5f8c\u306e\u5fa9\u8077\u7387\u30fb\u5b9a\u7740\u7387<\/li>\n<li>\u7537\u5973\u5225\u80b2\u5150\u4f11\u6687\u53d6\u5f97\u793e\u54e1\u6570<\/li>\n<\/ul>\n<p>\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\u306b\u95a2\u9023\u3059\u308bKPI\u304b\u3089\u306f\u3001\u500b\u304c\u5c0a\u91cd\u3055\u308c\u308b\u74b0\u5883\u3067\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u304c\u306a\u3055\u308c\u3066\u3044\u308b\u304b\u3092\u5224\u65ad\u3067\u304d\u307e\u3059\u3002\u306a\u304b\u3067\u3082\u300c\u5973\u6027\u306e\u7ba1\u7406\u8077\u6bd4\u7387\u300d\u3084\u300c\u7537\u6027\u306e\u80b2\u5150\u4f11\u696d\u53d6\u5f97\u7387\u300d\u306f\u3001\u4eba\u7684\u8cc7\u672c\u60c5\u5831\u958b\u793a\u306e\u7fa9\u52d9\u5316\u306e\u5bfe\u8c61\u3068\u306a\u308b\u9805\u76ee\u3067\u3059\u3002<\/p>\n<h3>\u2464\u5065\u5eb7\u30fb\u5b89\u5168\u306b\u95a2\u9023\u3059\u308bKPI\u306e\u5177\u4f53\u4f8b<\/h3>\n<ul>\n<li>\u52b4\u50cd\u707d\u5bb3\u306e\u7a2e\u985e\u3001\u767a\u751f\u4ef6\u6570\u30fb\u5272\u5408\u3001\u6b7b\u4ea1\u6570\u7b49<\/li>\n<li>\u533b\u7642\u30fb\u30d8\u30eb\u30b9\u30b1\u30a2\u30b5\u30fc\u30d3\u30b9\u306e\u5229\u7528\u4fc3\u9032\u3001\u305d\u306e\u9069\u7528\u7bc4\u56f2\u306e\u8aac\u660e<\/li>\n<li>\u30cb\u30a2\u30df\u30b9\u767a\u751f\u7387<\/li>\n<li>\u5065\u5eb7\u30fb\u5b89\u5168\u95a2\u9023\u306e\u7814\u4fee\u3092\u53d7\u8b1b\u3057\u305f\u793e\u54e1\u306e\u5272\u5408<\/li>\n<\/ul>\n<p>\u5065\u5eb7\u30fb\u5b89\u5168\u306b\u95a2\u9023\u3059\u308bKPI\u304b\u3089\u306f\u3001\u4eba\u6750\u306e\u5065\u5eb7\u3084\u5b89\u5168\u3092\u5b88\u3063\u305f\u3046\u3048\u3067\u7d4c\u55b6\u304c\u306a\u3055\u308c\u3066\u3044\u308b\u304b\u3092\u5224\u65ad\u3067\u304d\u307e\u3059\u3002\u3068\u304f\u306b\u5f93\u696d\u54e1\u306e\u547d\u306e\u5371\u967a\u3092\u4f34\u3046\u696d\u52d9\u304c\u3042\u308b\u696d\u754c\u30fb\u696d\u7a2e\u3067\u306f\u3001\u91cd\u8981\u306aKPI\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h2>\uff14\uff0e\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u304a\u3051\u308bKPI\u306e\u6d3b\u7528\u65b9\u6cd5<\/h2>\n<p>\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306eKPI\u306f\u4f01\u696d\u306e\u4eba\u7684\u8cc7\u672c\u306e\u898b\u3048\u308b\u5316\u3001\u4eba\u7684\u8cc7\u672c\u306e\u60c5\u5831\u958b\u793a\u306b\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>2023\u5e74\u5ea6\u304b\u3089\u6709\u4fa1\u8a3c\u5238\u5831\u544a\u66f8\u306b\u4eba\u7684\u8cc7\u672c\u60c5\u5831\u306e\u8a18\u8f09\u304c\u7fa9\u52d9\u5316\u3055\u308c\u3001\u5bfe\u8c61\u4f01\u696d\u306f\u300c\u5973\u6027\u7ba1\u7406\u8077\u6bd4\u7387\u300d\u300c\u7537\u6027\u306e\u80b2\u5150\u4f11\u6687\u53d6\u5f97\u7387\u300d\u300c\u7537\u5973\u9593\u8cc3\u91d1\u683c\u5dee\u300d\u3068\u3044\u3063\u305f\u9805\u76ee\u306e\u958b\u793a\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u307b\u304b\u306f\u4f01\u696d\u306e\u7d4c\u55b6\u6226\u7565\u30fb\u8a08\u753b\u306b\u5408\u308f\u305b\u3066\u958b\u793a\u9805\u76ee\u3092\u9078\u629e\u3067\u304d\u308b\u305f\u3081\u3001\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304b\u3089\u9ad8\u3044\u8a55\u4fa1\u3092\u53d7\u3051\u3089\u308c\u308b\u9805\u76ee\u3092\u9078\u629e\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002\u306a\u304a\u3001\u958b\u793a\u304c\u671b\u307e\u3057\u3044\u5206\u91ce\u306f\u4e0b\u8a18\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u4eba\u6750\u80b2\u6210<\/li>\n<li>\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/li>\n<li>\u6d41\u52d5\u6027<\/li>\n<li>\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3<\/li>\n<li>\u5065\u5eb7\u30fb\u5b89\u5168<\/li>\n<li>\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u30fb\u52b4\u50cd\u6163\u884c<\/li>\n<\/ul>\n<p>\u81ea\u793e\u3067\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3092\u884c\u3046\u306b\u3042\u305f\u3063\u3066\u3001\u4eba\u7684\u8cc7\u672c\u306e\u60c5\u5831\u958b\u793a\u3082\u8996\u91ce\u306b\u5165\u308c\u308b\u3068\u6226\u7565\u7684\u306bKPI\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f<strong>KPI\u3092\u6d3b\u7528\u3059\u308b\u3068\u4eba\u4e8b\u65bd\u7b56\u306e\u6539\u5584\u306b\u5411\u3051\u305fPDCA\u3092\u56de\u3059\u306e\u3082\u53ef\u80fd<\/strong>\u3067\u3059\u3002\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u53d6\u308a\u7d44\u307f\u306b\u306f\u4eba\u4e8b\u65bd\u7b56\u306b\u95a2\u4fc2\u3059\u308b\u9762\u3082\u5927\u304d\u304f\u3042\u308b\u305f\u3081\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u304a\u3051\u308bKPI\u3092\u6d3b\u7528\u3057\u3066PDCA\u3092\u56de\u3059\u3068\u3001\u540c\u6642\u306b\u4eba\u4e8b\u65bd\u7b56\u306e\u6539\u5584\u3082\u56f3\u308c\u307e\u3059\u3002<\/p>\n<h2>\uff15\uff0e\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u304a\u3051\u308bKPI\u8a2d\u5b9a\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u304a\u3051\u308bKPI\u8a2d\u5b9a\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ol>\n<li>\u81ea\u793e\u306a\u3089\u3067\u306f\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u9054\u6210\u53ef\u80fd\u306a\u52b9\u679c\u7684\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u512a\u5148\u5ea6\u3092\u610f\u8b58\u3059\u308b<\/li>\n<li>\u9069\u5207\u306a\u4eba\u6750\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b<\/li>\n<li>\u30ea\u30bd\u30fc\u30b9\u3092\u6e96\u5099\u3059\u308b<\/li>\n<\/ol>\n<p>\u3053\u3053\u3067\u306f\u3001\u5404\u30dd\u30a4\u30f3\u30c8\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>\u2460\u81ea\u793e\u306a\u3089\u3067\u306f\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>\u4ed6\u793e\u3068\u306e\u6bd4\u8f03\u6750\u6599\u3068\u306a\u308b\u5171\u901a\u9805\u76ee\u306eKPI\u3060\u3051\u3067\u306a\u304f\u3001\u81ea\u793e\u306e\u7d4c\u55b6\u6226\u7565\u3084\u7d4c\u55b6\u8a08\u753b\u306b\u9023\u52d5\u3057\u305f\u72ec\u81ea\u6027\u306e\u3042\u308bKPI\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<p><strong>KPI\u8a2d\u5b9a\u306e\u76ee\u7684\u306f\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u73fe\u3067\u3042\u308a\u3001\u81ea\u793e\u306e\u4f01\u696d\u4fa1\u5024\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3002<\/strong>\u4f01\u696d\u306b\u3088\u3063\u3066\u7d4c\u55b6\u6226\u7565\u30fb\u8a08\u753b\u306f\u7570\u306a\u308b\u305f\u3081\u3001\u5f53\u7136\u8a2d\u5b9a\u3059\u3079\u304dKPI\u3082\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u9069\u5207\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u3001\u3088\u308a\u52b9\u679c\u7684\u306a\u4eba\u4e8b\u65bd\u7b56\u3092\u5b9f\u884c\u3067\u304d\u3001\u4f01\u696d\u306e\u6210\u9577\u30fb\u4fa1\u5024\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u304c\u5b9f\u884c\u3067\u304d\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n<h3>\u2461\u9054\u6210\u53ef\u80fd\u306a\u52b9\u679c\u7684\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>\u9ad8\u3044KPI\u3092\u8a2d\u5b9a\u3057\u3066\u9054\u6210\u3067\u304d\u306a\u3044\u3001\u307e\u305f\u306f\u9054\u6210\u3067\u304d\u3066\u3082\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u52b9\u679c\u7684\u3067\u306a\u3044KPI\u3067\u306f\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u9054\u6210\u53ef\u80fd\u304b\u3064\u52b9\u679c\u7684\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306b\u3082<strong>\u81ea\u793e\u306e\u72b6\u6cc1\u3092\u628a\u63e1\u3057\u305f\u3046\u3048\u3067\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u4eba\u4e8b\u65bd\u7b56\u3084\u8ab2\u984c\u3092\u660e\u78ba\u306b<\/strong>\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u3053\u306e\u969b\u3001\u4eba\u7684\u8cc7\u672c\u306e\u60c5\u5831\u958b\u793a\u3092\u610f\u8b58\u3057\u3059\u304e\u3066\u3082\u3044\u3051\u307e\u305b\u3093\u3002\u958b\u793a\u3092\u76ee\u7684\u306b\u305b\u305a\u3001KPI\u306f\u3042\u304f\u307e\u3067\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u624b\u6bb5\u3060\u3068\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u2462\u512a\u5148\u5ea6\u3092\u610f\u8b58\u3059\u308b<\/h3>\n<p>\u8907\u6570\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b\u306a\u304b\u3067\u3001\u512a\u5148\u7684\u306b\u9054\u6210\u3059\u3079\u304dKPI\u3092\u610f\u8b58\u3057\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u306b\u3082<strong>\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u73fe\u306b\u5411\u3051\u3066\u81ea\u793e\u306e\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u3063\u3066\u3044\u308b\u3001\u3042\u308b\u3044\u306f\u7d4c\u55b6\u6226\u7565\u30fb\u8a08\u753b\u306e\u5b9f\u73fe\u306b\u5927\u304d\u306a\u5f71\u97ff\u3092\u3082\u305f\u3089\u3059\u30dd\u30a4\u30f3\u30c8\u3092\u628a\u63e1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b<\/strong>\u306e\u3067\u3059\u3002\u512a\u5148\u5ea6\u3092\u610f\u8b58\u305b\u305a\u306b\u3059\u3079\u3066\u304c\u4e2d\u9014\u534a\u7aef\u306b\u306a\u3089\u306a\u3044\u3088\u3046\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u2463\u9069\u5207\u306a\u4eba\u6750\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b<\/h3>\n<p>\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u73fe\u306b\u306f<strong>\u5f93\u696d\u54e1\u306e\u30b9\u30ad\u30eb\u3084\u7d4c\u9a13\u3001\u5fd7\u671b\u30ad\u30e3\u30ea\u30a2\u3084\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306a\u3069\u3068\u3044\u3063\u305f\u300c\u500b\u300d\u306e\u8a73\u7d30\u306a\u30c7\u30fc\u30bf\u304c\u5fc5\u8981<\/strong>\u3067\u3059\u3002<\/p>\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001\u81ea\u793e\u306e\u4eba\u4e8b\u8ab2\u984c\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u9069\u5207\u306a\u4eba\u6750\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u73fe\u72b6\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3057\u3066\u3053\u305d\u3088\u308a\u52b9\u679c\u7684\u306aKPI\u304c\u8a2d\u5b9a\u3067\u304d\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u73fe\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3>\u2464\u30ea\u30bd\u30fc\u30b9\u3092\u6e96\u5099\u3059\u308b<\/h3>\n<p>\u9069\u5207\u306aKPI\u306e\u8a2d\u5b9a\u3001\u8a2d\u5b9a\u3057\u305fKPI\u3092\u9054\u6210\u3059\u308b\u306b\u306f\u5341\u5206\u306a\u30ea\u30bd\u30fc\u30b9\u3082\u5fc5\u8981\u3067\u3059\u3002<strong>\u81ea\u793e\u306e\u7d4c\u55b6\u6226\u7565\u3068\u9023\u643a\u3057\u3066KPI\u304c\u8a2d\u5b9a\u3067\u304d\u308b\u4eba\u6750\u3001\u4eba\u4e8b\u9818\u57df\u306b\u304a\u3051\u308b\u5c02\u9580\u6027\u306e\u3042\u308b\u4eba\u6750\u3084KPI\u9054\u6210\u306b\u5411\u3051\u3066\u9069\u5207\u306b\u65bd\u7b56\u3092\u5b9f\u884c\u3067\u304d\u308b\u4eba\u6750\u306a\u3069\u3092\u305d\u308d\u3048\u308b\u306e\u3082\u30dd\u30a4\u30f3\u30c8<\/strong>\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u7d44\u7e54\u3067\u4e00\u4f53\u7684\u306b\u53d6\u308a\u7d44\u3081\u308b\u3088\u3046\u3001\u7d4c\u55b6\u9663\u30fb\u4eba\u4e8b\u304c\u4e3b\u4f53\u3068\u306a\u3063\u3066\u5f93\u696d\u54e1\u306bKPI\u3092\u5468\u77e5\u3059\u308b\u306e\u3082\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2>\uff16\uff0e\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u304a\u3051\u308b\u4f01\u696d\u306eKPI\u6d3b\u7528\u4e8b\u4f8b<\/h2>\n<p>\u7d4c\u6e08\u7523\u696d\u7701\u304c\u767a\u884c\u3059\u308b\u300c\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u73fe\u306b\u5411\u3051\u305f\u691c\u8a0e\u4f1a \u5831\u544a\u66f8\uff5e\u4eba\u6750\u7248\u4f0a\u85e4\u30ec\u30dd\u30fc\u30c8\uff12\uff0e\uff10\uff5e\u5b9f\u8df5\u4e8b\u4f8b\u96c6\u300d\u304b\u3089\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306b\u304a\u3051\u308b\u4f01\u696dKPI\u6d3b\u7528\u4e8b\u4f8b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u65ed\u5316\u6210<\/li>\n<li>\u4f0a\u85e4\u5fe0\u5546\u4e8b<\/li>\n<li>\u834f\u539f\u88fd\u4f5c\u6240<\/li>\n<\/ol>\n  <a class=\"reference table\" href=\"https:\/\/www.meti.go.jp\/policy\/economy\/jinteki_shihon\/pdf\/report2.0_cases.pdf\"  rel=\"noopener noreferrer\">\n    <span class=\"tbcell refttl\">\u53c2\u8003<\/span>\n    <span class=\"tbcell refcite\">\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u73fe\u306b\u5411\u3051\u305f\u691c\u8a0e\u4f1a \u5831\u544a\u66f8\uff5e\u4eba\u6750\u7248\u4f0a\u85e4\u30ec\u30dd\u30fc\u30c8\uff12\uff0e\uff10\uff5e\u5b9f\u8df5\u4e8b\u4f8b\u96c6<span>\u7d4c\u6e08\u7523\u696d\u7701<\/span><\/span>\n  <\/a>\n<h3>\u2460\u65ed\u5316\u6210<\/h3>\n<p>\u65ed\u5316\u6210\u3067\u306f\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u5909\u9769\u3084\u4fa1\u5024\u5275\u9020\u306e\u305f\u3081\u306b\u5168\u793e\u7684\u306bDX\u3092\u63a8\u9032\u3057\u3066\u304a\u308a\u3001\u305d\u306e\u4e00\u74b0\u3068\u3057\u3066DX\u4eba\u6750\u30ec\u30d9\u30eb\u30921\u301c5\u307e\u3067\u5b9a\u7fa9\u3057\u3001\u9ad8\u5ea6\u306aDX\u4eba\u6750\u80b2\u6210\u306b\u5411\u3051\u305fKPI\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>2021\u5e74\u5ea6\u672b\u307e\u3067\u306eDX\u4eba\u6750\u306e\u80b2\u6210\u76ee\u6a19\uff08KPI\uff09\u3092230\u540d\u306b\u8a2d\u5b9a\u3057\u3001\u7d50\u679c\u306f\u9054\u6210\u6e08\u307f<\/strong>\u3067\u3059\u3002\u307e\u305f\u81ea\u793e\u306b\u91cd\u8981\u306a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u300c\u4e0a\u53f8\u90e8\u4e0b\u95a2\u4fc2\u3001\u8077\u5834\u74b0\u5883\u300d\u300c\u6d3b\u529b\u300d\u300c\u6210\u9577\u306b\u3064\u306a\u304c\u308b\u884c\u52d5\u300d\u306e\u9805\u76ee\u3068\u3057\u3066\u7279\u5b9a\u3057\u3001\u6bce\u5e74\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u500b\u4eba\u3068\u7d44\u7e54\u306e\u6210\u9577\u306b\u3064\u306a\u304c\u308b\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5b9a\u7fa9\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u6b63\u78ba\u306a\u8abf\u67fb\u304c\u884c\u3048\u308b\u3088\u3046\u5de5\u592b\u3057\u3066\u3044\u308b\u70b9\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<h3>\u2461\u4f0a\u85e4\u5fe0\u5546\u4e8b<\/h3>\n<p>\u4f0a\u85e4\u5fe0\u5546\u4e8b\u3067\u306f\u3001\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\u306e\u5b9f\u73fe\u306e\u305f\u3081\u4eba\u7684\u8cc7\u672c\u6295\u8cc7\u306b\u304a\u3051\u308bKPI\u3068\u65bd\u7b56\u3092\u660e\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4>\u4eba\u7684\u8cc7\u672c\u306e\u62e1\u5145\u7b56\u4f8b\u3068KPI\u4f8b<\/h4>\n<ul>\n<li>\u4f01\u696d\u7406\u5ff5\u306e\u6539\u8a02\u3001\u4f01\u696d\u884c\u52d5\u6307\u91dd\u306e\u8a2d\u5b9a\uff1a\u793e\u54e1\u306e\u52b4\u50cd\u751f\u7523\u6027<\/li>\n<li>\u671d\u578b\u52e4\u52d9\u5236\u5ea6\u30fb\u5728\u5b85\u52e4\u52d9\u5236\u5ea6\uff1a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30b5\u30fc\u30d9\u30a4\u30b9\u30b3\u30a2<\/li>\n<li>\u5065\u5eb7\u7d4c\u55b6\uff1a\u793e\u54e1\u306e\u80fd\u529b\u958b\u767a\u306b\u5145\u3066\u305f\u6642\u9593\u30fb\u8cbb\u7528<\/li>\n<li>\u8077\u52d9\u6a5f\u80fd\uff1a\u6642\u9593\u5916\u52e4\u52d9\u5236\u5ea6\u3084\u7cbe\u52e4\u4f11\u6687\u53d6\u5f97\u7387<\/li>\n<\/ul>\n<p><strong>KPI\u304b\u3089\u65bd\u7b56\u306e\u6210\u679c\u3092\u898b\u3048\u308b\u5316\u3057\u3066\u3001\u4eba\u7684\u8cc7\u672c\u306e\u62e1\u5145\u7b56\u3092\u7d99\u7d9a\u7684\u306b\u898b\u76f4\u3059\u74b0\u5883\u3092\u6574\u3048\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n<h3>\u2462\u834f\u539f\u88fd\u4f5c\u6240<\/h3>\n<p>\u834f\u539f\u88fd\u4f5c\u6240\u3067\u306f\u3001\u9577\u671f\u30d3\u30b8\u30e7\u30f3\uff08E-Vision2030\uff09\u306b\u9023\u52d5\u3059\u308b\u4eba\u6750\u65bd\u7b56\u30fbKPI\u3092\u6574\u5099\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u306a\u304b\u3067\u3001\u4eba\u6750\u306e\u6d3b\u8e8d\u4fc3\u9032\u3092\u91cd\u8981\u8ab2\u984c\u306e1\u3064\u306b\u4f4d\u7f6e\u3065\u3051\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>\u4e2d\u671f\u7d4c\u55b6\u8a08\u753b(E-Plan2022)\u3067\u306f\u3001\u300c\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u306e\u6301\u7d9a\u7684\u6210\u9577\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u57fa\u76e4\u6574\u5099\u300d\u300c\u7af6\u4e89\u3057\u6311\u6226\u3059\u308b\u4f01\u696d\u98a8\u571f\u3078\u306e\u5909\u9769\u300d\u306b\u5411\u3051\u305f\u65bd\u7b56\u3092\u63b2\u3052\u3001\u5404\u65bd\u7b56\u306e\u76ee\u6a19\u3092KPI\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u3001\u904e\u53bb\u306e\u6210\u679c\u3068\u3061\u306b\u958b\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u304b\u3089\u306f\u65bd\u7b56\u306e\u5185\u5bb9\u3068\u30012022\u5e7412\u6708\u307e\u3067\u306eKPI\u30fb2020\u5e7412\u6708\u6642\u306e\u5b9f\u7e3e\u3092\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h4>\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u306e\u6301\u7d9a\u7684\u6210\u9577\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u57fa\u76e4\u6574\u5099<\/h4>\n<ul>\n<li>\u5f79\u5272\u7b49\u7d1a\u5236\u5ea6\u3092\u30b0\u30ed\u30fc\u30d0\u30eb\u306b\u62e1\u5927\uff1a100\uff05\u30fb10\uff05<\/li>\n<li>\u8a55\u4fa1\u5236\u5ea6\u3092\u30b0\u30ed\u30fc\u30d0\u30eb\u306b\u62e1\u5927\uff1a50\uff05\u30fb0\uff05<\/li>\n<li>\u30b5\u30af\u30bb\u30b7\u30e7\u30f3\u30d7\u30ed\u30b0\u30e9\u30e0\u5236\u5ea6\u3092\u30b0\u30ed\u30fc\u30d0\u30eb\u306b\u62e1\u5927\uff1a100\uff05\u30fb1\uff05<\/li>\n<\/ul>\n<h4>\u7af6\u4e89\u3057\u3001\u6311\u6226\u3059\u308b\u4f01\u696d\u98a8\u571f\u3078\u5909\u9769<\/h4>\n<ul>\n<li>\u30b0\u30ed\u30fc\u30d0\u30eb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30b5\u30fc\u30d9\u30a4\u30b9\u30b3\u30a2\u5411\u4e0a\uff1a83\uff05\u30fb78\uff05<\/li>\n<li>\u6d77\u5916\u4e8b\u696d\u6240\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30ad\u30fc\u30dd\u30b8\u30b7\u30e7\u30f3\u73fe\u5730\u793e\u54e1\u6bd4\u8f03\u306e\u5411\u4e0a\uff1a50\uff05\uff082030\u5e74\u307e\u3067\u306e\u76ee\u6a19\uff09\u30fb20\uff05<\/li>\n<\/ul>\n\n\t    \t    <a class=\"c_linkto longc_linkto\" href=\"https:\/\/www.kaonavi.jp\/dictionary\/jintekishihon-kaijirei\/\">\n\t            <span class=\"longc_img\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"300\" src=\"https:\/\/www.kaonavi.jp\/dictionary\/wp-content\/uploads\/2023\/02\/jintekishihon-kaijirei_eyecatch-520x300.jpg\" class=\"attachment-thumb-520 size-thumb-520 wp-post-image\" alt=\"\" \/><\/span>\n\t            <p class=\"longc_content c_linkto_text\"><time class=\"longc_time dfont\" style=\"font-size: 12px;display: block; color:#b5b5b5;\"><i class=\"fas fa-clock\"><\/i> 2023.03.31<\/time><span class=\"longc_title\">\u4eba\u7684\u8cc7\u672c\u306e\u60c5\u5831\u958b\u793a\u3068\u306f\uff1f\u958b\u793a\u4f8b10\u9078\u3084\u958b\u793a\u3067\u4f7f\u308f\u308c\u308b\u6307\u6a19\u3092\u7d39\u4ecb<\/span><br><span class=\"longc_excerpt\">\u793e\u5185\u306e\u4eba\u7684\u8cc7\u672c\u3092\u53ef\u8996\u5316\u3057\u3066\u3001\u60c5\u5831\u958b\u793a\u306b\u304b\u304b\u308b\u624b\u9593\u3092\u52b9\u7387\u5316\u3057\u307e\u3057\u3087\u3046\uff01\n\u30bf\u30ec\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3067\u3001\u6642\u9593\u304c\u304b\u304b\u308b\u7d44\u7e54\u306e\u898b\u3048\u308b\u5316\u3092\u89e3\u6c7a\uff01\n\u21d2 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